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Phone Support

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UB Help Guides

Need further assistance?Try our FAQ or contact our support team — we're happy to help you troubleshoot!

Frequently Asked Questions

To reset your password, click on the "Forgot Password" link on the login page. You will receive an email with instructions to create a new password. For security reasons, password reset links expire after 24 hours.

Billing details are available in your account dashboard under the "Billing" section. Here you can view your payment history, update payment methods, download invoices, and manage your subscription plan.

Navigate to Security Settings in your account profile. Under the "Two-Factor Authentication" section, click "Enable" and follow the instructions. You can choose between SMS verification or an authenticator app for added security.

Yes, many UB products offer offline functionality. UB Docs, Sheets, and Slides can be configured to work offline through your browser settings. Changes will sync automatically when you reconnect to the internet.

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